GLASSES FAQ


Eyelab


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Service


  • Ordering online

  • Payment methods

    We accept all major credit and debit cards, and Paypal account payments.

    We take your security very seriously and that is why we have provided a safe, secure and simple way for you to pay for your frames. All our transactions are Verisign secured using 128 bit encryption for your peace of mind and satisfaction guaranteed. 

    Buying is always free of transaction fees with Paypal

    No matter where you shop, or how you choose to pay, Paypal doesn't charge you a transaction fee. It’s that simple. The seller pays a small fee to securely handle your payment.  

     

    Keeping you safer

    If an eligible purchase doesn’t arrive, or doesn’t match the seller’s description, Paypal Purchase Protection will reimburse you for the full purchase price of the item plus shipping costs. 

  • Shipping information

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  • Instant delivery

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FAQ


  • What are the benefits of ordering from Eyelab?

  • It's my first time. How do I order glasses online?

  • Which prescription details do I need for my order?

  • What type of lens do I need?

  • Can I order glasses for my kids under 16?

  • My new glasses don't fit properly - what can I do?

  • I am unhappy with my glasses. Can I return/exchange them?